Terms of Service

StackTrace Media Terms of Service

StackTrace Media, Inc.
Last Updated: August 24, 2025

1. ACCEPTANCE OF TERMS
By accessing, subscribing to, or using any newsletter, publication, service, or purchasing products provided by StackTrace Media, Inc. ("Company," "we," "us," or "our"), you ("User," "you," or "your") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services or make purchases.

2. DESCRIPTION OF SERVICES
StackTrace Media, Inc. operates newsletters and digital publications covering technology, business, financial markets, economic trends, and related topics. Our services include but are not limited to:
• Email newsletters
• Web-based content
• Premium subscriptions
• Community features
• Digital downloads and reports
• E-commerce store with merchandise and products
• Related digital media services

3. ELIGIBILITY
You must be at least 18 years old to use our services or make purchases. Users between 13-17 years old may use our services only with parental consent. We may request age verification for certain premium features or contest entries. By using our services, you represent and warrant that you meet these age requirements and have the legal capacity to enter into these Terms.

4. USER ACCOUNTS AND REGISTRATION
4.1 Account Creation
To access certain features or make purchases, you may need to create an account by providing accurate, current, and complete information.

4.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account. You may not transfer, sell, assign, or license your account to any other person.

4.3 Account Termination
We reserve the right to suspend or terminate your account at any time for violation of these Terms or for any other reason at our sole discretion. Upon termination, your right to use our services will cease immediately.

5. SUBSCRIPTION SERVICES
5.1 Free Services
We may offer free newsletter subscriptions and content access.

5.2 Paid Subscriptions
Premium subscriptions may be available for enhanced content and features. Payment terms will be clearly disclosed at the time of purchase.

5.3 Billing and Cancellation
• Subscriptions automatically renew unless cancelled
• You may cancel your subscription at any time through your account settings or by contacting support
• Refunds are provided according to our Refund and Return Policy
• We reserve the right to change subscription pricing with 30 days advance notice to subscribers

6. PRODUCTS AND E-COMMERCE
6.1 Shopify Partnership
Our e-commerce operations are powered by Shopify. When you make purchases through our stores, Shopify's terms of service also apply, and your information will be shared with Shopify as described in our Privacy Policy.

6.2 Product Representation
We have made every effort to provide an accurate representation of our products in our online stores. However, please note that colors or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration. We do not warrant that the appearance or quality of any products purchased by you will meet your expectations or be the same as depicted or rendered in our online stores.

6.3 Product Availability and Changes
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.

6.4 Order Processing
When you place an order, you are making an offer to purchase. StackTrace Media reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until we confirm acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as we may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the email, billing address, and/or phone number provided at the time the order was made.

6.5 Purchase Restrictions
You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

6.6 Pricing and Billing for Products
Prices, discounts and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs or import charges.

Prices posted in our online stores may be different from prices offered in physical stores or in online or other stores operated by third parties. We may offer, from time to time, promotions that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.

You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our stores. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

You represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any.

6.7 Shipping and Delivery
We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.

6.8 Returns and Exchanges
Your purchases are subject to return or exchange solely in accordance with our Refund and Return Policy.

7. COOKIES AND TRACKING TECHNOLOGIES
By using our services, you consent to our use of cookies and tracking technologies as described in our Privacy Policy. Your cookie preferences may affect certain service functionality.

8. INTERNATIONAL USERS
Users in the European Union have rights under GDPR, and California residents have rights under CCPA, as detailed in our Privacy Policy. International users' privacy rights are handled in accordance with applicable local laws and our Privacy Policy.

9. CONTENT AND INTELLECTUAL PROPERTY
9.1 Our Content
All content published by StackTrace Media, Inc., including but not limited to articles, newsletters, graphics, logos, software, financial analysis, market commentary, product designs, and e-commerce materials, is protected by copyright, trademark, and other intellectual property laws. This content is owned by or licensed to us.

9.2 Limited License to Users
We grant you a limited, non-exclusive, non-transferable license to access and use our content for personal, non-commercial purposes only. You may not reproduce, distribute, modify, or create derivative works from our content without written permission.

9.3 User-Generated Content
If you submit content to us (comments, feedback, product reviews, etc.), you grant us a worldwide, royalty-free, perpetual, irrevocable license to use, modify, reproduce, and distribute such content in connection with our services.

9.4 Copyright Infringement
We respect intellectual property rights. If you believe your copyrighted work has been infringed, please contact us with details of the alleged infringement pursuant to the Digital Millennium Copyright Act (DMCA).

10. FINANCIAL INFORMATION DISCLAIMER
IMPORTANT NOTICE: All content provided by StackTrace Media, Inc. is for informational and educational purposes only. The content is not intended as, and shall not be understood or construed as, financial advice, investment advice, trading advice, or recommendations of any kind. Our market analysis and economic trend content is strictly educational.

• We are not licensed financial advisors, investment advisors, or brokers
• Our content should not be considered a substitute for advice from certified financial planners, CPAs, or other licensed professionals
• Past performance discussed in our content does not guarantee future results
• All investments carry risk of loss, including total loss of principal
• You should consult with qualified professionals for specific financial guidance tailored to your individual circumstances
• We do not guarantee the accuracy, completeness, or timeliness of financial information
• Use all information at your own risk and always conduct independent research before making financial decisions

11. PROHIBITED USES
You agree not to:
• Use our services for any unlawful purpose or in violation of applicable laws
• Attempt to gain unauthorized access to our systems or networks
• Distribute spam, malware, viruses, or other harmful content that could affect the operation of our services
• Harass, abuse, or harm other users
• Reverse engineer, decompile, or disassemble our software
• Use automated systems to access our services without permission
• Resell, redistribute, or commercially exploit our content or products without authorization
• Share your account credentials with others
• Use our services to transmit false or misleading information
• Impersonate or attempt to impersonate any other person or entity
• Collect or track the personal information of others
• Spam, phish, pharm, pretext, spider, crawl, or scrape our services
• Interfere with or circumvent the security features of our services

We reserve the right to suspend, disable, or terminate your account at any time, without notice, if we determine that you have violated any part of these Terms.

12. PRIVACY POLICY
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference and available at our website.

13. PROMOTIONAL CODES AND DISCOUNTS
13.1 Promotional Offers
We may offer promotional codes, discounts, referral bonuses, or other special offers from time to time. These offers are subject to specific terms and conditions that will be disclosed at the time of the promotion.

13.2 Referral Program
If we offer a referral program, participants must comply with our referral terms, which may include restrictions on how referral links are shared and used.

13.3 Promotional Code Terms
• Promotional codes are non-transferable and may not be combined with other offers unless explicitly stated
• Codes have expiration dates and usage limitations
• We reserve the right to modify or cancel promotional offers at any time
• Fraudulent use of promotional codes may result in account termination

14. DISCLAIMERS
14.1 Content Accuracy
While we strive for accuracy, we make no warranties about the completeness, accuracy, or reliability of our content. Content is provided for informational purposes only.

14.2 Service Availability
We do not guarantee that our services will be available at all times or free from interruptions, errors, or security vulnerabilities.

14.3 Third-Party Links
Our content may include links to third-party websites. We are not responsible for the content or practices of these external sites.

14.4 No Warranties
OUR SERVICES AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

15. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, STACKTRACE MEDIA, INC. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR INVESTMENT LOSSES, ARISING OUT OF OR RELATING TO THESE TERMS, OUR SERVICES, OR ANY PRODUCTS PURCHASED.

IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.

16. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless StackTrace Media, Inc., its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services, violation of these Terms, infringement of any third-party rights, or your purchase and use of any products.

17. REFUNDS AND RETURNS
Refunds and returns are governed by our separate Refund and Return Policy, which is incorporated into these Terms by reference and available at our website.

18. MODIFICATIONS TO TERMS
We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through our services at least 30 days before the changes take effect. Your continued use of our services after such modifications constitutes acceptance of the updated Terms.

19. MODIFICATIONS TO SERVICES
We may modify, suspend, or discontinue any aspect of our services at any time with reasonable notice when feasible.

20. GOVERNING LAW AND JURISDICTION
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware and applicable federal law, without regard to conflict of law principles. Any legal action or proceeding shall be brought exclusively in the federal or state courts located in Delaware.

21. DISPUTE RESOLUTION
21.1 Informal Resolution
Before initiating formal proceedings, parties agree to attempt informal resolution by contacting us directly at support@stacktracemedia.com.

21.2 Arbitration
Any disputes arising under these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration will be conducted in Delaware.

21.3 Class Action Waiver
You waive any right to participate in class action lawsuits or class-wide arbitration against us.

21.4 Exceptions
This arbitration provision does not apply to: (a) claims for injunctive or equitable relief, (b) small claims court proceedings, or (c) claims related to intellectual property infringement.

22. ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information in our services that contain typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).

23. SEVERABILITY
If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

24. ENTIRE AGREEMENT
These Terms, together with our Privacy Policy and Refund and Return Policy, constitute the entire agreement between you and StackTrace Media, Inc. regarding our services.

25. CONTACT INFORMATION
For questions about these Terms of Service, please contact us at:

StackTrace Media, Inc.
Email: support@stacktracemedia.com

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

© 2025 StackTrace Media, Inc. All rights reserved.